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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- How To Find the Serial Number
How To Find the Serial Number . Find the Serial Number . The serial number is located on the right side of the plastic frame of the printer. more...
- How To Print the Configuration Page
The Configuration Page includes a current summary of the various printer settings and information including Total Page Counts, Installed Options, and Paper Settings. Press the [Menu] button on the Control Panel until "Information" is displayed on the bottom line of the Display Screen, and then press the [OK] button. Press the [Up] or [Down] arrow button until "Configuration" is displayed, and then press the [OK] button. more...
- How To Print the Menu Map
When the Menu Map is printed, the map will not list all options or values that are displayed on the Display Screen. Press the [Menu] button on the Control Panel until "Information" is displayed on the bottom line of the Display Screen, and then press the [OK] button. Press the [OK] button to select "Menu Map". more...
- Jam At Exit (Jam 2) Message
Make sure that the paper level is below the paper capacity mark on the inside wall of the paper tray. Flex, fan, and straighten paper before loading the paper into the paper tray. Face-down in Paper Tray 2 or (optional) Paper Tray 3. more...
- How To Read the Meter
How To Read the Meter . Print the Configuration Page for the Total Page Counts . Print the Configuration Page and review the Total Page Counts field, which is located in the top, left area of the page. more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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